Privacy Policy

Effective date: September 17, 2026.

This Privacy Policy (the “Policy”) explains to users (“you” or the “User”) of the Head Reset mobile application (the “App”) which personal data are processed, for what purposes, on what legal bases, for how long, and what rights you have. It applies to Users in every country and supplements the Terms and Conditions of Use.

1. Data controller

The controller of your personal data is Six and Seven Studios, the trade name under which the App is developed and operated (“we”, “us” or the “Operator”). For any privacy matter, you may contact sixandsevenstudios@gmail.com.

2. Processing principles

The Operator processes personal data in accordance with the principles of lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity and confidentiality. The App is designed to work without sending data to the Operator: it requires no account, email address or any other identifying data.

3. Data stored only on your device

The following data are stored locally on your device and are not transmitted to the Operator:

• Narration language and accent, to select the guidance.
• Experience preferences, such as voice guidance density, the video background and continuous mode settings.
• Local history of sessions and listens (intention, title, duration, date, “Better”, “Same” or “A different pace” rating and variant), up to one hundred (100) entries, used for the weekly summary and to avoid repetition.
• Onboarding status and reminder settings: whether reminders are on, which sessions you chose to repeat and at what time, and how you answered each time one was offered (used only on the device to personalize suggestions).
• Local daily quota of contextual sessions (calculated per UTC day).
• A local profile without a real name.
• The current plan as confirmed by the App Store or Google Play, so the App works offline.

These data are not synced between devices and the Operator does not back them up to the cloud or anywhere else. On Android, the App excludes its data from system backup and from transfer to another device. On iOS, the system may include them in the device backup that you yourself make to iCloud or to your computer; that backup is managed by Apple according to your settings and the Operator has no access to it. As a result, these data may be lost if you uninstall the App or change devices. Audio is played from files bundled with the App. The App does not record audio or access the microphone.

4. No account and no servers

4.1. The App neither offers nor requires creating an account. No email address, password, or sign-in with Apple or Google is requested.

4.2. The App does not send data to the Operator’s servers. In particular, session content, audio, answers to “How do you feel?”, history, location, contacts, photos and advertising identifiers are not transmitted.

4.3. Links to this Policy, the Terms and support open in your device’s browser. When you visit the Operator’s website, the hosting provider may log the usual technical data of any visit (such as IP address and browser type), which are not linked to your use of the App.

5. Purchases and subscriptions

Subscriptions are purchased, billed, renewed and cancelled through the App Store (Apple) or Google Play (Google), which process payment data under their own privacy policies. The Operator does not receive card numbers or billing details. The purchase is verified on the device itself and the confirmed plan is stored locally. On a new device, you can recover your subscription with “Restore purchases”.

6. Support communications

When you contact the Operator, your email address, the content of your message and any technical data you choose to provide are processed in order to handle your request. The support mailbox is operated by Google (Gmail). Messages are kept for up to twenty-four (24) months after the request is closed.

7. Purposes and legal bases

• Running the App on your device: performance of the contract entered into with you when you accept the Terms.
• Reminders: your consent, which you may withdraw at any time.
• Handling support requests: the Operator’s legitimate interest or, where you exercise your rights, compliance with a legal obligation.

The Operator does not make decisions based solely on automated processing that produce legal effects concerning you or similarly significantly affect you.

8. Health data

8.1. The Operator is not a health care provider or a psychology company, and does not collect health data. The App does not ask for medical history, diagnoses, symptoms or medication, and has no field for entering information about your health.

8.2. “Better”, “Same” or “A different pace” ratings and answers to “How do you feel?” are preferences about the session and are not a clinical assessment or health data. They stay on the device, are not used to infer or profile your health, and are not sold, shared or used for advertising.

8.3. No one connected to the Operator accesses your sessions or monitors your condition.

8.4. Please do not share information about your health through support channels, since the Operator cannot provide medical or psychological advice. If such information is received, it will be deleted once the request has been handled.

8.5. The App is not an emergency or crisis service and cannot respond to situations of risk. If you are in crisis, are having thoughts of harming yourself or someone else, or if your life or another person’s life is in danger, stop using the App immediately and contact your country’s emergency services or go to the nearest emergency department. In any situation that is not an emergency, consult a physician or another qualified health professional.

9. Analytics and technical logs

In its current version, the App does not include remote analytics or crash reporting tools, and it does not generate technical logs on the Operator’s servers.

10. Device permissions

• Notifications: requested only if you choose to turn on a reminder after a session rated “Better”, never when opening the App. If you decline, that session is not offered again for 14 days, and after three declines it is not offered again.
• Background audio: so the session continues with the screen locked.

The App does not need an internet connection to work. You can turn off reminders from the App’s Profile section or from your device settings.

11. Third parties

The Operator does not sell or transfer personal data to third parties. The only parties involved are Apple and Google, as app stores and payment providers, under their own privacy policies, and Google as the support email provider, acting as processor. Support messages may be processed in the United States of America, under the contractual safeguards offered by that provider. This list will be updated if other providers are added.

12. Retention periods

• Local data: while the App remains installed or until you use “Delete my data”.
• Support messages: as set out in clause 6.

13. Security

Since no data are transmitted to the Operator, the protection of the App’s data relies on the security of your own device. We recommend keeping a screen lock and your operating system up to date. No system is completely infallible; in the event of a security incident affecting data processed by the Operator, the Operator will act in accordance with applicable law.

14. Your rights

In accordance with the law applicable in your country of residence (including, where applicable, the EU General Data Protection Regulation and the UK GDPR), you may exercise your rights of access, rectification, erasure, portability, objection and restriction of processing, and withdraw your consent at any time, without affecting the lawfulness of prior processing. Because the App’s data are only on your device, you control them directly, as described on the Your data page. For support messages, the Operator will respond within the legal deadlines. You may also lodge a complaint with the data protection authority of your country of residence.

15. Minors

The App is intended for people aged sixteen (16) or older and is not directed at anyone under that age. If the minimum age to consent to digital services in your country is higher, the authorization of a parent or legal guardian is required. The App does not collect data from minors or from anyone else.

16. Changes to this Policy

The Operator may amend this Policy if the data processed change (for example, if crash reporting is added) or if applicable law changes. In that case, the Operator will update the effective date and communicate material changes through the App or this website.

17. Contact

For any question about this Policy or the processing of your data, you may contact sixandsevenstudios@gmail.com, with the subject line “Head Reset — Privacy”.